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COMMON QUESTIONS

WHAT KINDS OF THERAPY DO YOU OFFER?

We offer individual therapy, group therapy, parenting sessions, and family therapy. Our therapists are trained in talk therapy and can provide “traditional talk therapy” when it suits the client. However, our therapists also may use art or games in session to enhance sessions and engage clients.

 

HOW DO YOU INCORPORATE ART INTO THERAPY?

At Art It Out, we use art as a vehicle for Cognitive Behavioral Therapy (CBT). This presents a tangible and memorable way to teach children and teens how to recognize how our thoughts, emotions and behaviors are all interconnected and influence each other. CBT is very helpful in aiding individuals to learn to recognize and change any distorted or negative thinking patterns. Children may often illustrate thoughts, feelings, or events that are difficult to verbalize. This presents insight into the child’s inner world, which allows negative or harmful thoughts to be challenged.

 

Combining art and CBT improves the child’s overall engagement in therapy and presents the following opportunities:

  1. Creative activities provide a great way to break the ice! Children might not feel comfortable participating in talk therapy, but it’s much easier to express themselves in a drawing or hands-on activity. 

  2. Understanding the relationship between your thoughts, emotions, and consequent behaviors is often easier once explained through art and play. Through writing and illustrations, children can process and practice relevant CBT tools and techniques.

  3. Art activities help improve children’s comfort level and understanding of facial expressions, moods, and emotions.

 

Art paired with CBT techniques presents further opportunity to:

  • Challenge Cognitive Distortions

  • Increase Positive Thoughts

  • Improve Self-Talk

  • Recognize Core Beliefs

  • Improve Mood

  • Increase Flexibility

  • Improve Self-Esteem and Resiliency

  • Manage Anxiety or Depression

  • Learn to See a New Perspective

  • Challenge Fears

  • Manage Stress & Worries

  • Practice Solution-Based Thinking

 

We use art techniques to create tangible reminders of coping skills. Looking at these reminders outside of our therapy sessions will encourage the child to implement the new skills, thus helping the skills and strategies generalize into everyday life.

NEW CLIENT APPOINTMENTS

HOW DO I SCHEDULE AN INTAKE?

Click here

HOW DO I MAKE AN APPOINTMENT?

All new client appointments must be scheduled in advance through our Intake Department. First, click the link above to submit a new intake request.

If you have questions, please contact our Intake Department.

Phone: 770.726.9589 x1

Email: Admin@aiotherapy.com

 

I HAVE SCHEDULED AN INTAKE BUT NEED TO RESCHEDULE. WHO DO I CONTACT?

Please contact us to reschedule your intake.

 

DO I NEED TO BRING MY CHILD TO THE INTAKE?

The first step is a Phone Intake, where we will schedule an in-person Intake Session. When scheduling your Intake Session, our intake coordinator will let you know if your child will need to attend. Typically, if your child is attending group therapy, we ask your child to attend for a Behavioral Observation. If your child will be attending individual sessions, your child does not need to attend. If you need clarification, please email admin@aiotherapy.com.

 

WHAT IS A BEHAVIORAL OBSERVATION?

A Behavioral Observation is part of our Group Therapy Intake where one of our graduate interns will meet with your child while you meet with a therapist. We use our behavioral observation as an opportunity for us to learn more about the child so we can place him/her in a group accordingly and for children to be introduced to Art It Out, answer any questions they may have, and become more comfortable at Art It Out.

 

HOW LONG ARE SESSIONS?

50 minutes, therapeutic hour, once a week is recommended for consistent therapy. 

BILLING AND INSURANCE INFORMATION

DO YOU ACCCEPT INSURANCE?

We are out-of-network for all insurance. This means that payment is due at the time of session and you are given a monthly statement (superbill) that you can submit to your insurance provider and they may reimburse you directly.

HOW DO I KNOW WHAT MY INSURANCE WILL REIMBURSE ME?

Many clients have 60-80% of their therapy cost reimbursed to them after reaching their deductible, based on their out-of-network benefits.  We recommend calling your specific insurance provider, before therapy services, to determine if any prior authorization is necessary and to learn more details about your specific deductible and reimbursement rates.

You may want to ask your provider:

  • What have I paid towards my out-of-network deductible?

  • Do I have mental health benefits?

  • What will I be reimbursed for counseling sessions?

  • How do I submit my superbills?

WHAT CODES DO YOU USE?

We use the following Current Procedural Terminology (CPT) codes:

  • Initial Intake Session: 90791  $190

  • Individual Therapy: 90837 & 90834  $150-175

  • Family Therapy: 90847  $210

  • Group Therapy: 90853  $85

 

WHY GO OUT OF NETWORK?

With the current insurance industry standard of care, many clients choose not to involve insurance companies in seeking a provider for their mental health care.  Thus, their therapy is not determined by session limitations, diagnosis, and insurance companies’ review of their entire mental health record. Additionally, many insurance companies do not pay for other therapies outside of individual therapy, thus limiting the client’s ability to choose the best type of therapy for themselves, their child, and/or their family.

 

As Art It Out Therapists, we truly believe in client-centered treatment and strive to provide the therapy that is clinically best for our clients.  Instead of adhering to insurance limitations, we offer our clients the flexibility to set their own goals and be an active participant in their treatment plan.  We allow our clients the privacy they deserve by not allying with any insurance providers; thus, our therapy records are not subject to Georgia compliance audits.  It is at the client’s discretion to submit their Superbill to their insurance for reimbursement, in turn releasing confidential information to their insurance company.  

As part of being out-of-network, we will not communicate at all with your insurance company and will not allow single-case agreements.

 

WHAT IS A RELEASE OF INFORMATION?

You are never required to sign a Release of Information Form. However, if there are several professionals in your child’s life, it may be helpful for us to collaborate on how to best help your child. We frequently talk with teachers, school counselors and social workers, psychologists, psychiatrists, or pediatricians so that we can work together on helping the child. This collaborative communication often helps therapy skills translate to life outside of the therapy session.

I am divorced; what do I need to bring with me to the intake?

For minors who are children of divorced parents, we must have consent to treat in therapy from either: both parents OR the parent who has the “final decision making” or “tie breaking” authority as stated in the Custody Agreement. If both parents have not signed our Informed Consent, then we must have a copy of the Custody Agreement.

I AM A CURRENT CLIENT. HOW DO I UPDATE MY CREDIT CARD?

You may log into your client portal and change your credit card at any time. You are always welcome to call us so that we can assist you: 770-726-9589 x3.

 

CAN YOU FILL OUT MY INSURANCE FORMS OR SPEAK WITH MY INSURANCE COMPANY?

We are out-of-network and do not communicate at all with insurance companies.

 

DO YOU HAVE A SLIDING SCALE OPTION?

Yes, our graduate interns can provide a sliding scale option. Please note, sessions with graduate interns are not reimbursable by insurance.

GROUPS

DO GROUPS HAVE OPEN-ENROLLMENT?

Our groups at Art It Out open each semester until they fill to 6 members (or the specific maximum limit for that group). We ask for each group member to commit to the semester as we have reserved the spot for each member.

HOW DO I JOIN A GROUP?

If you are a new client, complete an intake request form and our phone coordinator will call you to schedule an initial client intake.

f you are a current client, connect with your child’s therapist or our office to discuss group options.

WHERE CAN I VIEW GROUP OPTIONS?

To view our current group options, click here.

SUMMER CAMP

HOW DO I SIGN UP FOR CAMP?

If your child is currently working with a therapist, please let your child’s therapist know. If your child is new to Art It Out, please complete an intake request form and our phone coordinator will call you to schedule an initial client intake.

I AM A NEW CLEINT.  WHAT IS THE CAMP INTAKE AND HOW MUCH DOES IT COST?

The camp intake is $190. Just like our group intakes, a camp intake is a chance for a therapist to learn about your child's areas of struggle, interests, and to make sure we are a good fit for your child's needs. 

HOW MANY CHILDREN ARE IN CAMP?

We try to keep a low therapist to client ratio in camp. Most camps have 6 children total and have one master's level therapist and a graduate intern. 

WHAT DOES MY CHILD NEED TO BRING TO CAMP?

Full-day camps: please send your child with a mid-morning snack, water bottle, and sack lunch.

Half-day camps: Please send your child with a snack and water bottle.

WHEN WILL I RECEIVE MY CAMP INSURANCE STATEMENT/SUPERBILL?

You will receive it on the 5th of the month following your child's camp (ie. June camp superbills go out on July 5th).

DO YOU OFFER BEFORE AND AFTER CARE?

No, we do not. Please pick your child up on time

HOW DO I KNOW EACH HAPPENS EACH DAY?

Please arrive 15 minutes before dismissal to hear a summary from the therapist. For full-day camps, this takes place at 2:50pm.

On the last day of camp, your child will bring home a binder that contains: art activities as tangible reminders of therapeutic skills and lessons learned throughout camp. Descriptions of the activities are included to encourage ongoing conversations and incorporation of learned skills at home! 

 

This binder will also contain a letter specific to your child. This personalized letter includes: therapist feedback, observed challenges, areas of growth, and recommendations for how to continue building upon your child's progress.

WHEN DO I PAY?

Full-day camps cost $950. A $500 is due May 1st. Then the remaining $450 is due on the 1st day of camp. 

Half-day camps cost $500. The $250 deposit is due May 1st. Then the remaining $250 is due on the 1st day of camp.

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